Research Associate of Institutional Effectiveness

Job Locations US-CA-Vallejo
Requisition ID
Position Type
Schedule Shift
Hours Per Week
Administrative/Office Support


POSITION DESCRIPTION: is not intended to cover every work assignment a position may have. Rather, they cover the broad responsibilities of the position.


The Research Associate of Institutional Effectiveness will support a variety of data-related institutional initiatives.  Working directly with the AVP for Institutional Effectiveness, and faculty and staff as requested, the incumbent will help achieve University goals and objectives by coordinating institutional outcomes assessment and regular data collection, analysis, and reporting activities, and identify and accomplish a research program appropriate to University priorities. The incumbent will also coordinate administrative and clerical activities, which support institutional research, assessment, program review, strategic planning and accreditation processes.



SPECIFIC RESPONSIBILITIES: are those work assignments, which are predominant, regular and recurring.

In addition to the following specific duties and responsibilities, the incumbent will be expected to continue upgrading knowledge, skills and abilities as needed to complete job-related work.


·         Assist the AVP of Institutional Effectiveness in coordinating and implementing comprehensive institutional research, assessment, program review, strategic planning and accreditation activities.

·         Coordinate data collection for multiple IPEDS reports, the WASC annual report, and other reports required by federal, state and external agencies.

·         Utilize and maintain the institutional assessment management software, WEAVE, for data entry, program review, assessment, reporting, and institutional planning. Provide training and support for WEAVE users across campus with site navigation, extraction of data, and general inquires, as well as backend modifications to the site itself through the vendor liaison.

·         Coordinate with academic programs to manage course/lecture evaluations using BLUE.

·         Assist the AVP in the formation, maintenance, and reporting of institutional and college specific surveys using the survey platform Qualtrics. Provide training and support for Qualtrics users across campus with survey design, implementation, and results.

·         Serve in the Institutional Enrollment Management committee and work with Admissions office to build enrollment predicting models.

·         Data analysis and reporting for surveys conducted by various university stakeholders. As well as, collaborate across programs to ensure survey standards, measures, and quality are being maintained.

·         Conduct end-to-end research in response to internal and external project request by means of synthesizing and analyzing primary and secondary sources, making adjustments and recommendations where necessary.

·         Develop reports and documents containing actionable recommendations for department use and beyond.

·         Maintain and update the department website. Enhance department website to include information in a data-driven and visually appealing platform.

·         Provide support for meetings or projects regarding institutional assessment, program review, accreditation and strategic planning (e.g. preparing agenda’s, scheduling, transcribe/distribute minutes, supplying any potential resources or materials needed).

·         Perform general office duties including answering departmental queries from outside departments, receiving and delivering correspondence, dissemination of materials, archiving documents, maintain an office inventory of supplies, as well as the preparation of standard office forms as related to travel and purchasing.

·         Other duties as assigned


SUPERVISORY RESPONSIBILITIES (if applicable): should reflect who the employee is supervising and what the expectations are.




QUALIFICATION(S): is the Education, Training and/or related experience needed by the person to perform the job.


Minimum Requirements:

·         Minimum of Bachelor’s degree from an accredited college or university in higher education or other related disciplines.

·         Experiences in data analysis, preferably in a college or university setting.

·         Excellent command of English (written and oral) and interpersonal skills

Preference will be given to Candidates with:

·         Experience working in institutional research and/or institutional assessment

·         Outstanding interpersonal and communication skills and data analytic skills

·         Experience in data visualization



CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.



·         Strong general computer/database skills, including experience working with database query tools, designing and manipulating spreadsheets

·         strong analytical skills

·         Strong written, verbal and interpersonal communication skills

·         Ability to work independently and manage multiple tasks with strong attention to detail under time-sensitive conditions

·         Proven ability to attend to detail and accuracy

·         Ability to interact openly, effectively, and professionally as a member of a team and to work collaboratively and collegially with department faculty and staff and other campus personnel

·         Strong sense of initiative, dedication and responsibility and willingness to take professional pride and ownership in the position




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