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Enrollment Counselor

Job Locations US-CA-Los Alamitos
Requisition ID
2026-13472
Position Type
Full-Time
Schedule Shift
9:00 am - 6:00pm
Hours Per Week
37
Travel
None
Category
Student Services
FLSA Status
Non-Exempt

Overview

TUW is seeking a motivated, bright, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-focused, team-oriented, student-centric, and have strong communication and listening skills.

PLEASE NOTE: TUW is rapidly growing. If you are seeking a STABLE employment opportunity, TUW is considering candidates with a background in sales and/or postsecondary admissions ONLY.

Touro University Worldwide (TUW) is a 100% online, non-profit university—accredited by the WASC Senior College and University Commission, and is part of the Touro University System. Our institution has a strong reputation and a long heritage of academic stability—established by Touro College in the 1960s. TUW is an online degree granting academic institution--offering bachelor, master, and doctoral degree programs. Visit www.tuw.edu to learn more.

 

Join the Touro University Worldwide team and enjoy the benefits our employees love—click the link below to learn more! https://www.tuw.edu/wp-content/uploads/Benefits-at-a-Glance.pdf

Responsibilities

Engage and serve as primary point of contact for inquiring students

· Conduct phone, chat, and emailed-based communication with prospective students

· Deliver program information and answer student questions

· Maintain effective follow-up strategies

· Identify and guide well-suited students through the admissions process: inquiry to enrollment

· Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.

· Report to the Director of Enrollment Counseling

 

Successful Enrollment Advisors possess the following knowledge, skills, and qualities:

· Effective communication, both written and verbal

· Excellent phone skills

· Student-focused customer service

· Excellent organizational Skills

· Proficient with all Microsoft applications

· Trainable: accepts and implements coaching and feedback

· Comfortable being measured on enrollment targets and performance metrics

· High integrity and ethical conduct

· Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.

· Efficient time management and prioritization skills

· Positive Attitude

· Accountable and Responsible

Qualifications

Bachelor’s degree (preferred but not required)

· 1+ years of Admissions and/or Sales experience

Maximum Salary

USD $57,850.00/Yr.

Minimum Salary

USD $55,000.00/Yr.

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Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Zachary Shapiro, 1310 Club Dr, CEO/Provost Suite, Vallejo, CA 94592, zshapiro@touro.edu (707-638-5459) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.