PMO Analyst and Systems Manager

The PMO Analyst and Systems Manager plays a key role in supporting cross-functional projects and operational initiatives across Touro University California. This position is responsible for managing project timelines, documentation, systems, and stakeholder communications. The role also serves as the Smartsheet Administrator for the campus, ensuring accurate reporting and data integrity across multiple departments.

• Work closely with stakeholders to define project scope, establish dependencies, and ensure alignment on project goals, schedule, and budget. Address and resolve misunderstandings
  to maintain project progress.
• Develop and maintain project scoping documents, and regularly update both internal and external
  stakeholders with project progress. Create periodic reports on project status and updates for leadership and other stakeholders. Timeline, schedule, and project scope management.
• Participate in selecting project consultants, contractors, and suppliers. Monitor project timelines and
  budget adherence.
• Write, edit, and proofread technical documentation, including policies, procedures, work instructions, reports, and presentations, ensuring accuracy, clarity, and adherence to style guides. Create templates for departmental and inter-departmental use according to university standards and guidelines. Train departments on policies and procedures.
• Design, build, and maintain Smartsheet assets: workspaces, sheets, reports, and dashboards for multiple departments to ensure project timelines, data, and metrics are reported accurately to leadership teams.
• Technology and data systems lead for the PMO department, and Smartsheet Administrator for the TUC campus. Maintain all Smartsheet user roles and accounts. Negotiate pricing and account management for the TUC campus.
• Train departments on Smartsheet and meet regularly with project managers to update project tasks and timelines. Troubleshoot any technical issues in Smartsheet for the PMO department and other departments under the CEO.
• Meeting management to include agendas, meeting minutes, action items, and task follow-ups with attendees.
• Procurement management in Banner. Capital Projects Budget Request process management and data collection.
• Audit documentation management in Box and SharePoint.
• Additional duties may include other project management office activities as needed.

CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.