Registrar

Touro University California (TUC) is a private, professional, and graduate-degree awarding institution located in the greater San Francisco Bay Area city of Vallejo, California.  Established in 1997, TUC offers its 1,500 students an innovative education in one of several disciplines including osteopathic medicine, pharmacy, physician assistant studies, nursing, public health, and education. Nestled on 44 acres of the former Mare Island Naval Military Base and a proud member of the Touro College and University System (TCUS), TUC is passionate in pursuing its mission of educating caring professionals to serve, to lead, and to teach within a foundation of social justice.

POSITION DESCRIPTION:

While both honoring its past and embracing its future, TUC is now seeking qualified candidates to serve as the university’s new Registrar.  Reporting to the Associate Dean of Enrollment Management and serving as a key leader within the Division of Student Affairs, TCUS, and the rest university community, the Registrar is the university’s academic records officer and leads a customer-focused, dynamic, and detailed oriented staff who are responsible for all aspects of the university’s student academic record-keeping systems.  The successful candidate must be accurate, results oriented, and very organized with a high attention to detail.  The position requires the individual to be able to work directly and support TUC academic deans and program managers, oversee multiple projects, and complete complex administrative tasks in a dynamic environment.

The Registrar is responsible for course registration, academic record maintenance, development support and enforcement of academic and graduation policies, communication with students about academic records and registration activities and tasks; and certifying student enrollment and degree completion.

The Registrar position coordinates, and/or performs work with highly sensitive and confidential matters and is expected to maintain appropriate confidences and work in an environment with a high degree of trust and integrity.  The Registrar must enjoy a fast paced, flexible environment with a focus on high quality, accurate data produced in a timely manner.  This position requires that the Registrar be an expert in a modern student information system database (Banner is preferred); be proficient in submitting data for institutional reports (i.e., reports for the National Student Loan Clearing House, Veterans Administration, academic program accreditation association, etc.) as well as be highly skilled and adept in using Excel and Microsoft Office Suite and other similar type of software program(s).

The Registrar manages the information technology related to academic records and provides leadership in maintaining and developing systems to enhance the integrity and efficiency of academic record-keeping.

SPECIFIC RESPONSIBILITIES:

Recurring Tasks:

• Oversees record maintenance functions for all Office of Registrar files, including imaged and achieved files.
• Administers and implements university rules, regulations, policies, and procedures for the Office of the Registrar and its academic record keeping and processing.
• Responsible for ensuring university regulatory compliance of the Federal Education Rights and Privacy Act (FERPA).
• Serves as primary coordinator for development of university academic calendars
• Responsible for the management of student registration.
• Certifies student enrollment.
• Responsible for the graduation audit and final conferring of student degrees.
• Oversees the maintenance and updates of academic records for all students and alumni.
• Certifies student eligibility for local, state, and national examinations.
• Responds to legal and other inquiries regarding academic records.
• Assures responsiveness of the Office of the Registrar functions to the overall needs of the university, students, faculty and administrators.
• Serves as a leader within both the Division of Student Affairs and as a member of the TCUS system Registrar team.
• Participates collegially and cooperatively with colleagues within TUC, Touro University Nevada (TUN) and TCUS.
• Oversees implementation of TCUS Registrar system enhancements and projects at TUC (i.e., digital scanning, testing of billing, cross office coding, etc.).  
• Oversees university Veterans Affairs operations and serve as the university’s certifying officer for VA educational benefits.
• Supports campus VA certification and maintains compliance.
• Works directly with the Academic Deans and program chairs in support of their program schedules, course offerings, degree requirements, and academic calendar.
• Creates and compiles reports for a variety of university departments (i.e., Institutional Research) as well as for many outside agencies including federal, state, and regional accreditation organizations, Department of Education reviews, licensing audits, and TCUS system wide student records audits by outside agencies.
• Maintains and updates all Office of the Registrar information available to students on the TUC website.
• Upholds policies and procedures in the university catalog and program handbooks.

Periodic Tasks:

• Participates in Student Affairs major events such as, but not limited to, new student orientation, white coat ceremony, commencement, etc.
• Participates in university committee work.
• Travels to Touro system campuses for training and system wide collaborations

SUPERVISORY RESPONSIBILITIES:

            Supervise, train, and evaluate the following staff members:  Associate Registrar and Enrollment Counselor(s)

• Baccalaureate degree required, Master’s degree strongly preferred.
• Demonstrated record of registrar leadership and student services experience.
• Experience and enthusiasm in working with a diverse student, staff, and faculty population
• Ability to work independently or collaboratively as the situation demands, managing competing priorities in a professional and positive manner.

CORE COMPETENCIES:

• Must have in-depth modern database skills such as Banner, PeopleSoft, or Jenzabar; Banner is highly preferred
• Working knowledge of FERPA and ability to train and assist faculty, staff, and students in understanding the FERPA act.
• Ability to create and maintain collaborative and productive work relationships
• Extensive training and presentation experience
• Ability to create and implement successful practices in academic recordkeeping.
• Excellent oral and written communication skills.
• High level of conceptual, analytical, and organizational skills.
• Ability to be innovative
• Must be detail-oriented and accurate
• Proficient with various computer applications and programs.